Trip Leader

Our ideal Trip Leaders

Join a team of passionate advocates who have an immediate connection to our mission and vision. We need storytellers that can elevate the voice of community members in developing countries. We need community organizers, who will rally groups together to fight for our cause, make positive connections, and build relationships with ease. We need problem solvers that can turn challenges into growth opportunities. And if you genuinely want to make the world a better place and you are a service oriented people’s person, we need you.

About the role

As a MEDLIFE Trip Leader you will work as an independent contractor during our Service Learning Trip, a 9 days long educational journey to Guatemala, where volunteers work hand in hand with the local community on mobile medical clinics and development projects . The trip allows volunteers to understand the realities of extreme poverty first hand, personally connects them with the communities that MEDLIFE supports, and ignites action within them to join the MEDLIFE Movement in the fight for a world free from the constraints of poverty.

Your responsibilities will include managing groups of volunteers, on the ground operation of the trip, logistics of the mobile clinics and projects, acting as an interpreter between the medical professional or the community members and the volunteers, ensuring the wellbeing and safety of the group, providing an educational experience. As well as keeping the volunteers informed and leading educational activities like round tables. The Trip Leader will also assist and accompany volunteers during optional activities and meals. Deal directly with the volunteers' issues and concerns. Your support system will include your assigned Operation coordinator and the head of the Trip Leaders Team.

Trip Leaders attain full status of TL after a training and shadowing period starting as Assistant Trip Leader and also acting as Project Leaders.

While you might not fill all of the roles listed below you can expect a combination of them on your schedule.

Assistant Trip Leader
Project Leader
Trip Leader

What will your day-to-day look like at MEDLIFE?

-Managing groups of volunteers keeping them informed about the scheduled activities of the Service Learning Trip (SLT).
-Ensure the wellbeing and safety of the group.
-Manage the logistics of the Mobile Clinics and Development Projects.
-Coordinate with providers for meals, transportation, and hotel rooms.
-Deliver educational content during Service Learning Trips.
-Offer and book optional activities for the groups.
-Provide reports to your Operations Coordinator during and after the SLT.
-Accompany the group during meals and optional activities.
-Act as interpreter (English to Spanish and vice versa) throughout the trip
-Deal directly with the volunteers' issues and concerns.

What will you bring?

-3+ years experience in group management or tour leader or guide, will work with volunteers and partners.
-Degree in Tourism, Hospitality Management, Humanities, International Development or Social Sciences.
-Excellent proficiency in English. Our Service Learning Trips are delivered in English.
-Excellent Leadership and Communication Skills
-Responsible, motivated, adaptable, and hard-working
-Excellent decision-making and risk management skills
-Excellent customer service and problem solving, bringing solutions to any matter they may encounter during the tours. Putting the customer first and remaining calm during constantly evolving circumstances.
-Experience in handling logistics/operations of tours, events, or related.
-Experience providing written reports about incidents on tours.
-Proven ability to communicate effectively in a wide range of contexts.
-High levels of energy. As a representative of MEDLIFE, you must always be helpful, friendly, and a proactive leader. You must be available 24/7 during the tours.
-Excellent Cultural sensitivity
-Awareness of and commitment to social justice, human rights, and sustainable development.
-Knowledge of the country’s history and current affairs, cultures, and systems (health, education, political).

Nice to have:

-Official Guide License
-First Aid Certificate
-CPR Certificate

What do we offer you?

Competitive daily fee commensurate with the role
Flexibility
Growth opportunities
Commissions for activities sale

How to apply

Take the first step towards joining the MEDLIFE Movement by applying now. We look forward to receiving your application!

Please note: We are grateful to all interested candidates, but only those chosen for an interview will be contacted.